KAISHA action plan

The numbers in Analytics tell you what happened. KAISHA's action plan tells you what to do about it.

What is the KAISHA action plan?

The action plan is a short list of things worth doing this week, built from your own sales records. Kasenso's code works out each finding and its money figure, and KAISHA only writes it up in plain words. Every action shows the arithmetic behind it. When there isn't enough history to say anything trustworthy, the plan says so instead of guessing.

How do I get my action plan?

There are two ways in, and they build the same plan:

• On the KAISHA page: open KAISHA, choose the Action plan tab, and press Build my plan.
• In the chat: open KAISHA → Ask KAISHA instead and tap What should I do this week? KAISHA reads your sales, tells you how many things she found, and asks how to write them up.

Your latest plan stays on screen until you ask for a new one. On the page, press Build a new plan; in the chat, tap Write me a fresh plan.

Where do the numbers come from?

This is the difference between advice you can act on and advice that only sounds good.

Kasenso works out the findings, not the AI. Every comparison, every money figure, every "this is X% below that" is calculated from your own sales records by code. KAISHA is handed those finished conclusions and asked only to put them into words.

That means two things:

• No figure in your plan is invented. If KAISHA writes a number that was not in the finding she was given, that action is thrown away and you are shown the plain version instead. You may occasionally see a blunter sentence. You will not see a number nobody can trace.
• It can decline. A rule without enough history behind it returns nothing at all. An assistant that always finds three insights is not reading your data; it is filling a page.

Every action has a Show the numbers link. Use it. An insight you cannot check is one you should not act on.

What does the action plan look at?

Two rules are switched on today.

Rule	What it tells you	What it needs
Weather and sales	What a wet day costs you, and which items take a bigger share of sales when it rains, so you can prep for the forecast	Your shop location set, and at least 6 wet days and 6 dry days on record
Forecast check	Whether a falling forecast is a real trend or one soft month on thin history, and whether the drop is fewer customers or the same customers spending less	Fewer than 9 completed months of trading, and a last month more than 8% below the one before

The forecast split matters because the two causes need opposite responses. Fewer customers is a reach problem, where posts and offers help. Smaller orders is a menu and upselling problem. The chart alone cannot tell them apart.

More rules are coming. Each is switched on only once its thresholds have been tested against real shops rather than chosen at a desk.

How do I read an action?

Each action has a short title, a sentence on why, and a money figure per month in your own currency. That figure is how actions are ranked, on purpose: a 40% swing on something that sells four a week should never outrank a 6% swing on your best seller.

Here is the arithmetic for a weather finding, worked through. Say your dry days average $820 in sales and your wet days $700:

Lost per wet day	$820 − $700 = $120
Wet days in a typical month, from your own record	5
Monthly figure shown	$120 × 5 = $600

Mark an action Done when you have acted on it, or Not for us when it does not fit your shop. Some good advice is wrong for a particular business because of kitchen space, coin change or the staff you actually have, and you know that where your sales figures do not.

Which language should the plan use?

The plan has its own language choice, separate from the tone your posts use:

Choice	What you get
English	Plain English, said straight
Taglish	A Tagalog–English mix, the way many owners talk
Formal	Professional and neutral

They are separate on purpose. Plenty of owners run a chatty Facebook page and would rather read their numbers said plainly. The plan remembers the choice you used last. None of the three uses emoji: a caption can afford them, a page telling you your best seller barely makes money cannot.

The limits

• Two plans a day. A plan is a weekly thing. Building it hourly will not produce better advice, because the numbers underneath have not moved.
• It proposes, never acts. No prices are changed and no promos are created. If an action points at a price, open Price Lab and decide for yourself.
• It needs a connection to write. The findings are worked out on your device, but putting them into words needs the internet.

Why does the action plan say it has nothing?

That is a real answer, not a failure. Most rules need a few months of trading, and the weather rule needs a wet spell. Keep selling, set your shop location, and the plan fills in.

Three rainy days are not evidence. A confident figure drawn from three days is worse than no figure, because you would prep against it.

Frequently asked questions

What does the KAISHA action plan do?

It reads your own sales and hands back a few things worth doing this week, each with a monthly money figure and the arithmetic behind it. Kasenso's code works out every finding and KAISHA only writes it up, so no number in the plan is made up. It suggests; it never changes your prices or menu.

Why is my KAISHA action plan empty?

Each rule needs enough history to be trustworthy. The weather rule needs your shop location set and at least 6 wet and 6 dry days on record. The forecast rule only speaks up when your last month fell more than 8% on fewer than 9 months of trading. Until then, the plan says it has nothing rather than guessing.

Can I trust the numbers in the action plan?

Yes, because they are not written by the AI. Kasenso calculates each figure from your sales records with the same code as your reports, and any action whose wording adds a number that was not in the finding is replaced with the plain version. Tap Show the numbers on any action to check it yourself.

How often should I build an action plan?

Once a week is enough. The underlying sales do not change much within a few days, so a fresh plan rarely says anything new. Each business can build up to two plans a day.

Does the action plan change my prices or menu?

No. The action plan only suggests. It never changes a price, creates a promo or edits your menu. If an action points at a price, use Price Lab to see what the change would do before you make it yourself.

Is the action plan free?

Yes. The action plan is part of KAISHA, which is included in every Kasenso account at no extra cost. Only the owner and admin accounts can see it.

Next: the Kitchen Display System.