Guides
How to use Kasenso POS.
Every feature, explained in order — from your first product to your month-end numbers. Written for shop owners and cashiers, not developers. 38 guides, all free to read.
New here? Start with these
- 1Getting started with Kasenso POSCreate your account and get from an empty dashboard to your first real sale in about an hour, in the order that avoids backtracking.
- 2Set up your menu, choices and recipesBuild your product list, add choices like size and add-ons, then link recipes so every sale deducts stock automatically.
- 3Choices — sizes, flavours and add-onsUse choice groups so one product covers every size, flavour and add-on, with its own upcharge and its own stock deduction, instead of a dozen near-identical menu entries.
- 4Set up staff accounts and permissionsCreate cashier logins, decide exactly which pages each one can open, and save the combination as a reusable role so the next hire takes thirty seconds.
Getting started
Getting started with Kasenso POS
Create your account and get from an empty dashboard to your first real sale in about an hour, in the order that avoids backtracking.
5 min read
Set up your menu, choices and recipes
Build your product list, add choices like size and add-ons, then link recipes so every sale deducts stock automatically.
6 min read
Choices — sizes, flavours and add-ons
Use choice groups so one product covers every size, flavour and add-on, with its own upcharge and its own stock deduction, instead of a dozen near-identical menu entries.
4 min read
Set up staff accounts and permissions
Create cashier logins, decide exactly which pages each one can open, and save the combination as a reusable role so the next hire takes thirty seconds.
4 min read
Business settings, tax and service charge
Put your business name and logo on the receipt, set your tax name and rate, switch on a service charge, and choose which order types your shop actually offers.
5 min read
Currency and payment methods
Set the currency your shop prices in and build your own list of payment methods — cash, card, and whatever else you take, from Maya to BDO Pay to bank transfer.
6 min read
Daily operations
Take your first order
Ring up a sale from an empty cart to a printed receipt — order type, choices, discounts, cash tendered and change — and know what to check afterwards.
4 min read
Start and close a shift
Open the till with a counted float, take orders against it, then close by counting the drawer — and understand exactly what the over or short figure is telling you.
4 min read
Cash out: paying for things from the drawer
Record money that leaves the till mid-shift — the owner's pocket, a one-off, a supplier paid in cash — so the drawer is not short at close and the payment lands in the right place in your reports.
7 min read
Discounts and promos
Create preset discounts your cashiers can apply in one tap, scope them to an item, a category or the whole order, and keep track of what you are giving away.
4 min read
Void orders and fix mistakes
Cancel a completed order the right way, keep the void visible in your figures, and decide who on your team should be allowed to do it.
4 min read
Returns and refunds: give money back for part or all of a sale
For shop owners and cashiers who need to take goods back or refund a customer — how to refund some items or a whole order, put returns back on the shelf, and how refunds show in the cash drawer and reports.
5 min read
Customer accounts: let regular customers buy now and pay later
For shops that let builders, contractors and other regulars take goods now and settle up later — how to open an account, charge a sale to it at the till, set a credit limit, take payments, and see who owes what.
8 min read
Receipts and Bluetooth printing
Pair a 58mm or 80mm thermal printer with the Kasenso Android app, control what appears on the receipt, and know why printing works differently in a browser.
6 min read
Keep selling when the internet drops
Orders taken during an outage are held on the device and upload themselves when the signal returns — here is what the banner means and the one thing not to do while it is showing.
3 min read
Stock and costs
Track inventory and stock levels
Add your raw ingredients with costs and thresholds, link recipes so sales deduct stock automatically, and read the low-stock and expiry warnings before they cost you a service.
4 min read
Retail mode: sell goods that keep their own stock count
For hardware stores, general stores and other shops that resell goods rather than cook them — how to switch Kasenso to retail, give each product its own stock count, and restock, count and write off from the Inventory screen.
14 min read
Which barcode scanner to buy for Kasenso
For shop owners choosing a barcode scanner for Kasenso POS — what to look for, what it should cost, how to test one in 30 seconds, and when the phone's own camera is enough.
6 min read
Recipe yields: costing food that changes when you cook it
Write recipes in the unit you actually serve — cooked cups, cut pieces — while stock keeps counting in the unit you buy. Set the yield once and every cost, deduction and report follows it.
6 min read
Suppliers and restocking
Record who you buy each ingredient from, so a low-stock warning comes with a phone number attached and reordering stops depending on one person's memory.
3 min read
Report wastage and spoilage
Record what got thrown away so your stock count matches the shelf, your food cost tells the truth, and the pattern behind the waste becomes visible.
4 min read
Track expenses and overheads
Record rent, utilities, salaries and one-off costs — including recurring ones you enter once — so the net profit figure in your reports is a number you can act on.
5 min read
Cash on hand: the money you restock from
Track the takings you keep outside the till — where they came from, what you spent them on, and whether the pile still matches what the system thinks it should be.
6 min read
Reports and growth
Read your sales and profit reports
Understand every line from gross sales down to net profit, find your fast and slow movers, and know which report to open for which question.
5 min read
The Manager's Daily Report
One page that summarises a whole trading day — sales, shifts, over and short, cashier performance, top products, voids, discounts, expenses and wastage — and how to have it emailed to you nightly.
3 min read
Analytics and revenue forecasting
Read twelve months of revenue and profit trend, find your peak hours and busy days, and use the forward projection without mistaking a range for a promise.
6 min read
Weather and sales
Record the weather on every trading day and find out what actually sells when it rains — including how to fill in your past days so the comparison means something today.
5 min read
Price Lab — model a price change before you make it
Test a percentage change across your products against real sales history and see the profit impact, without touching a single price until you decide to.
5 min read
Cool Features
KAISHA action plan
KAISHA reads your own sales and hands back three or four things worth doing this week, each one backed by the arithmetic it came from — and it tells you when it has nothing to say.
4 min read
Kitchen Display System (KDS)
Put a screen in the kitchen that shows orders as they are rung up, moves them from pending to cooking to ready, and replaces the paper ticket entirely.
5 min read
The online store and customer database
Publish a link customers can order from, set delivery areas and fees, and build a record of who buys from you, how often, and what they spend.
6 min read
KAISHA — the AI marketing assistant
Generate social post ideas and captions for your shop, optionally grounded in your real sales data, then copy the ones worth posting.
8 min read
Apps and data
Install the Kasenso Android app
Get Kasenso from Google Play, understand what the app does that a browser cannot, and set up a tablet that behaves like a proper till.
3 min read
Back up and restore your data
Export a full backup you keep yourself, know when restoring is the right tool and when it is not, and understand exactly what deleting your account does.
3 min read
Free tools
The free pricing calculator — set a selling price from your cost
Turn what you paid for a pack into a selling price and a profit per piece, and understand the difference between markup and margin.
2 min read
The free break-even calculator — how much must you sell each day?
Add up your monthly costs and find the daily sales your shop needs to cover them, and what to do if the number looks out of reach.
2 min read
The free yield estimator — what one serving really costs
Turn a purchase and your trim and cooking loss into servings per purchase, a real cost per serving and your food cost percentage.
3 min read
The free Price Lab — what is a price rise worth?
For food and retail shop owners thinking about raising or cutting prices. Enter a few products and a percentage, and see the change in monthly profit and how many sales you could lose before the rise stops paying.
4 min read
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